Retail Technology News

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• Google Agentic AI Mode Now Calls Local Shops and Tracks Hotel Prices Amid Search Surge

  Published: Apr 18, 2026

  Section: Technology

  Google has updated its AI Mode to allow its agentic assistant to contact local retailers directly to verify product inventory for users in the United States. The update includes ne...

• Starbucks Shares Climb 3% as Pilot Program Targets Autonomous Drone Coffee Delivery Logistics

  Published: Apr 18, 2026

  Section: Companies & Industry

  Starbucks has launched a new partnership with drone operator Matternet to test autonomous beverage delivery, utilizing a tethered system to prevent spills. While the technological...

• Airwallex Unveils POS Payments Tool to Bridge Online and In-Store Financial Operations

  Published: Apr 17, 2026

  Section: Banking & Finance

  Airwallex has launched Airwallex POS Payments, a point-of-sale solution designed to unify digital and in-person transactions on a single global platform. Currently available in the...

• Walmart Revamps AI-Driven ‘Instant Checkout’ to Pivot Toward OpenAI’s Agentic Commerce Protocol

  Published: Apr 5, 2026

  Section: Companies & Industry

  Walmart has overhauled its "Instant Checkout" feature, moving away from a contained ChatGPT-based purchase model toward a more flexible experience integrated with OpenAI’s Agentic...

• Macy’s Debuts Gemini Powered AI Stylist as Early Users Spend 400% More Than Average Shoppers

  Published: Apr 2, 2026

  Section: Companies & Industry

  Retail giant Macy’s has officially launched "Ask Macy’s," a sophisticated conversational AI assistant developed in partnership with Google’s Gemini platform to transform the digita...

• Amazon Resolves Major Service Outage Caused by Internal Software Deployment Errors

  Published: Mar 9, 2026

  Section: Science & Tech

  Amazon confirmed on Thursday that a significant technical failure affecting its global e-commerce platform was the result of an internal software code deployment. The outage, which...

• Convenience Store Industry Faces Major Wave of Strategic Consolidation Throughout 2026

  Published: Feb 18, 2026

  Section: Mergers & Acquisitions

  Retail analysts predict a surge in mergers and acquisitions within the convenience store channel as operators face rising costs and the decline of traditional revenue streams. The...

• Retail Profitability Under Pressure as Returnuary Erosion Hits Post Holiday Margins

  Published: Feb 13, 2026

  Section: Online Shopping

  Retailers are facing a significant threat to their bottom line as January returns, a period now commonly known as Returnuary, begin to impact fourth quarter earnings. While holiday...

• eBay Leadership Signals Cautious Approach Toward Fully Autonomous AI Agents

  Published: Feb 13, 2026

  Section: Online Shopping

  While competitors race toward agentic commerce, eBay CEO Jamie Iannone confirmed the marketplace will prioritize human-centric AI tools over fully autonomous shopping bots. The com...