"Cars Don't Run on Feel-Good Feelings": Support Workers Challenge Govt Over Fuel Crisis

NZ home and community support workers challenge ministers to a "day in the life" after a 30% mileage rate hike fails to cover costs amid a 2026 fuel crisis.

By: AXL Media

Published: Apr 15, 2026, 4:58 AM EDT

Source: RNZ Pacific

A Day in the Life: The Waikanae Shift

Helen, a support worker with 18 years of experience, shared her "particular Thursday" with RNZ to illustrate the mounting pressure on the sector:

The Cost of Commuting: Helen’s morning started with a $163 fuel bill.

The Mileage Deficit: After a shift covering 45km across Waikanae, Helen received roughly $37 in rebates. This is $15 less than the standard Inland Revenue (IRD) recommendation, which accounts for both fuel and vehicle depreciation.

The "Doubling Back" Problem: Due to client-focused rostering, Helen often has to travel 14km between appointments that are physically located just two streets apart.

Staffing Shortages: High turnover and fuel costs mean some clients aren't receiving their "morning" showers until 1:00 PM.